Support

 

Introduction

RAE Systems is committed to improving the competence and confidence of our customers by providing the highest quality user, service and sales training on our industry leading Gas Detection products.
Our courses are designed to provide a comprehensive understanding of RAE Systems products and services, as well as their operation and maintenance.
Our courses include:

  • Gas Detection Technologies
  • Product Focus – Benefits, Features, Operation
  • Service Certification
  • User Training

CLICK HERE FOR COURSE INFORMATION AND SCHEDULES

NOTE:  Dates and locations of all courses are subject to change.

We will be happy to create custom courses conducted at your facility or if you need further information about particular scheduled courses, please email Training.

Links
If you are an existing On-line Learner please login here.

 

Product Registration

By registering your RAE Systems product, you can receive notification of product upgrades or enhancements, be alerted to Training classes in your area and take advantage of special offers at our online accessories and consumables store.

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Service Programs

Find information on RAE Systems service policies, cost of ownership and price repair.

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Authorized Service Centers

Service for RAE Systems products is available from RAE Systems direct or through our worldwide network of authorized distributors and service partners.

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Standard Warranty

RAE Systems, Inc. warrants products manufactured and sold by RAE Systems to be free from defects in materials and workmanship.

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Spare Parts

RAE Systems offers genuine spare parts for all of its products. Spare parts and expert service are available at most RAE Systems Distributors.

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Glossary

Glossary for RAE Systems Applications and Technical Notes.

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App Notes

RAE Systems' Application Notes are reference documents created by our scientists and engineers to assist in the efficient use of RAE Systems instruments and to detail the various applications in which these products are used.

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Tech Notes

RAE Systems' Technical Notes are reference documents created by our scientists and engineers to assist in the efficient use of RAE Systems instruments and to detail the various applications in which these products are used.

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MSDS

Download RAE Systems Material Safety Data Sheets

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Product Data Sheets

Download RAE Systems product spec and data sheets.

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Product Manuals

Download RAE Systems product manuals.

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Software

Obtain updates and downloads for RAE Systems' software, including patches and maintenance releases.

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Firmware

Obtain firmware updates and downloads for RAE Systems' hardware, including patches and maintenance releases.

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Quality Certifications

Download RAE Systems Quality Certifications

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Contact Support

USA Technical Information

Monday through Friday, 7am - 5pm PST

Toll Free: +1 888 723 4800
Phone: +1 408 952 8461
Technical questions? Please click here
Service RMA, please click here

After hours support is available.
Life-Critical is 24/7:
+1 408 952 8200, select option 8

 

Training Courses